Some air passengers in China have vented their anger at Shenzhen Airlines after an aircraft form the airline was stuck on the tarmac for up to five hours, causing one passenger to faint due to stuffiness in the cabin.
Shenzhen Airlines responded to the incident which affected flight ZH9632 from Dalian in northeast China to the southern city of Shenzhen in an interview with the Yangtze Evening Post, saying that the aircraft was unable to connect to the ground power supply at Dalian’s Zhoushuizi airport and that the on-board Auxiliary Power Unit (APU) could not sufficiently lower the cabin temperature.
The airline also asked the woman who passed out sign a general disclaimer, usually issued to pregnant and ill travelers, confirming that the airline is not responsible for their condition.
Earlier this month, video filmed by a passenger showed a woman passed out due to overheating after a 2-hour delay. Some passengers complained that the flight attendants refused to turn on the air conditioning system to lower the cabin temperature.
Another video which circulated on social media captured a flight attendant asking passengers not to record what was happening with their smartphones.